Auto
attendant is a voice menu system which allows callers to be transferred to an
extension without taking help of a telephone operator. This feature is very
useful and cost effective because it replaces human operator and simplifies
your incoming phone calls procedure. This technology has become very popular
because it is a system which forwards calls to remote workers and employees who
travel very frequently. It provides you with the facility of announcing your
employee and department extensions whereby your callers can select extensions
and get connected to the person with whom they wish to talk to. It is a virtual
receptionist for your office and also allows you to use it as a marketing tool
and provide your clients with important information about your products and
services.
Auto
attendant offers your callers with various interactive touch tone choices and
provides them with professional treatment in your absence. It offers you choice
of various greetings for each of your incoming lines. Each department in your
office can be provided with their individual attendant feature which helps your
company to project themselves with a corporate identity and get a strong
foothold in highly competitive market scenario. It is very useful feature as it
does not require you to appoint any receptionist for your office. This helps
you to save money which is very beneficial for your business.
Auto
attendant greets callers and enables them to interact with your office by
providing voice prompts. It facilitates your customer service operations to
work more efficiently and helps to create excellent rapport with your clients.
It receives calls with recorded greetings and provides the callers with the
facility of selecting a list of options like dial by department, dial by name
or even dial by an extension so that they can get in touch with appropriate
person without waiting for a long time. It uses find-me-follow-me feature which
routes your business calls to alternate numbers and allows your customers to be
in touch with you at all times.
Auto
attendant has advanced call routing features and this facility helps you to
easily transfer calls to specific persons or departments. So, it does not
matter whether you are at home, in office or even travelling because this
feature helps to route calls irrespective of your location. This facility is
very useful because it helps to save your time and provides you freedom from
answering and directing calls every now and then. This service is very
reasonable and just requires you to pay monthly charges which are definitely
within your reach.
To
get this auto attendant from us please visit - http://www.bizringer.com/on-premise.aspx