Wednesday 19 February 2014

Auto Attendant Offers Callers With Several Interactive Touch Tone Choices



Auto attendant is a voice menu system which allows callers to be transferred to an extension without taking help of a telephone operator. This feature is very useful and cost effective because it replaces human operator and simplifies your incoming phone calls procedure. This technology has become very popular because it is a system which forwards calls to remote workers and employees who travel very frequently. It provides you with the facility of announcing your employee and department extensions whereby your callers can select extensions and get connected to the person with whom they wish to talk to. It is a virtual receptionist for your office and also allows you to use it as a marketing tool and provide your clients with important information about your products and services.
Auto attendant offers your callers with various interactive touch tone choices and provides them with professional treatment in your absence. It offers you choice of various greetings for each of your incoming lines. Each department in your office can be provided with their individual attendant feature which helps your company to project themselves with a corporate identity and get a strong foothold in highly competitive market scenario. It is very useful feature as it does not require you to appoint any receptionist for your office. This helps you to save money which is very beneficial for your business.
Auto attendant greets callers and enables them to interact with your office by providing voice prompts. It facilitates your customer service operations to work more efficiently and helps to create excellent rapport with your clients. It receives calls with recorded greetings and provides the callers with the facility of selecting a list of options like dial by department, dial by name or even dial by an extension so that they can get in touch with appropriate person without waiting for a long time. It uses find-me-follow-me feature which routes your business calls to alternate numbers and allows your customers to be in touch with you at all times.
Auto attendant has advanced call routing features and this facility helps you to easily transfer calls to specific persons or departments. So, it does not matter whether you are at home, in office or even travelling because this feature helps to route calls irrespective of your location. This facility is very useful because it helps to save your time and provides you freedom from answering and directing calls every now and then. This service is very reasonable and just requires you to pay monthly charges which are definitely within your reach.
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